Teamfluencer Cookie Policy

This English version is provided for clarity for international users. Where Turkish mandatory law applies, the Turkish original and applicable legislation prevail.

This policy explains which cookies and similar technologies are used on https://teamfluencer.co, https://app.teamfluencer.co and Teamfluencer mobile applications, why they are used, and how preferences can be managed.

1- What Are Cookies?

Cookies are small files, usually made of letters and numbers, stored on your computer, mobile device or tablet when you visit a website. Cookies help a website work efficiently, recognize a device or user, remember preferences and store technical information such as browser, IP address, user ID, interaction status, search terms and visit frequency.

Teamfluencer may also use browser localStorage, sessionStorage, pixels and similar technologies. This policy covers all such technologies.

2- Purposes and Categories

• Strictly necessary or technical cookies: required for core website functions, security, session management and language/region preferences.
• Functional cookies: used to improve user experience and remember preferences.
• Analytics and performance cookies: used to analyze behavior anonymously, create heatmaps, and monitor errors or performance.
• Marketing and targeting cookies: used to identify campaign source, measure campaign performance and present relevant content.
• Support and communication cookies: used to operate live support and chat services.

3- Main Technologies Used

• NEXT_LOCALE: remembers the user's selected language for up to one year.
• theme or color-mode in localStorage: remembers dark/light theme preferences until the user deletes them.
• crisp-client/* by Crisp IM SA: keeps live support conversations continuous for up to six months.
• Hotjar cookies such as _hjSessionUser and _hjSession: distinguish visits, sessions and analytics samples.
• Sentry requests: used for error and performance monitoring; generally works through technical requests rather than browser cookies.
• teamfluencer_utm_params_v1 in localStorage: stores UTM parameters and click IDs such as gclid, gbraid, wbraid and fbclid until the user clears site data.

4- Third-Party Providers

• Hotjar Ltd. for behavior analytics and heatmaps.
• Crisp IM SA for live support and chat.
• Sentry (Functional Software, Inc.) for error and performance monitoring.
• Calendly, LLC for demo appointment scheduling when a Calendly link is opened.

5- Managing Preferences

Most browsers accept cookies automatically. You can delete, block or manage cookies in browser settings, clear localStorage through your browser's site data tools, opt out of Hotjar through hotjar.com/legal/compliance/opt-out, and review general browser guidance at aboutcookies.org.

Rejecting cookies is not mandatory for browsing the site, but disabling strictly necessary cookies may reduce functionality or break some features.

6- Your Rights

Your rights regarding personal data are described in the KVKK Notice and other privacy notices published on the website. Requests may be sent to ilgim@teamfluencer.co.